Terms of Use
Last Updated: October 2026
Welcome to the ACE Medical Supplies website. This website is owned and operated by ACE Medical Supplies Pty Ltd (“ACE Medical Supplies”, “we”, “us” or “our”).
By accessing, browsing, or using this website, you agree to comply with and be bound by these Terms of Use. If you do not agree with these terms, please do not use this website.
1. Website Use
You may use this website for lawful purposes only. You must not use the website in any way that may damage, disrupt, interfere with, or compromise the security or functionality of the website or its services.
Information provided on this website is intended for general information and purchasing purposes and may be updated or changed without prior notice.
2. Product Information
We make reasonable efforts to ensure that product descriptions, specifications, images, availability, and other information displayed on our website are accurate and up to date.
However, product images are for illustrative purposes only, and actual products, packaging, colours, specifications, or appearance may vary.
We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.
3. Pricing
All prices displayed on the website are in Australian Dollars (AUD) unless otherwise stated.
Prices may be subject to GST and applicable delivery or handling charges. The final amount payable will be displayed or confirmed during the ordering process.
We reserve the right to change prices at any time without prior notice.
4. Orders
Submitting an order through our website does not necessarily constitute acceptance of the order.
We reserve the right to accept, reject, or cancel an order where reasonably necessary, including where a product is unavailable, pricing or product information is incorrect, payment cannot be processed, or the order cannot be fulfilled.
Where applicable, we will contact you regarding any material changes affecting your order.
5. Product Availability
Product availability and estimated delivery times are provided as a guide only and may be affected by supplier availability, backorders, freight delays, or other circumstances outside our reasonable control.
Where an ordered product is unavailable, we may contact you regarding an estimated delivery time, suitable alternative product, backorder, or other available options.
6. Medical Product Information
Information provided on this website is not intended to constitute medical advice, diagnosis, or treatment.
Certain products may be intended for use by appropriately trained healthcare professionals. Customers are responsible for ensuring that products are selected, stored, handled, and used appropriately and in accordance with applicable instructions, regulations, and professional requirements.
7. Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your login information and for activities conducted through your account.
You must provide accurate and current information and notify us if your account information changes.
8. Intellectual Property
Unless otherwise stated, the content of this website, including text, graphics, logos, layouts, product descriptions, and other materials, is owned by or licensed to ACE Medical Supplies and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, publish, or commercially use website content without our prior written permission, except as permitted by law.
9. Third-Party Links
Our website may contain links to third-party websites or services. These links are provided for convenience only.
ACE Medical Supplies does not control and is not responsible for the content, security, availability, or privacy practices of third-party websites.
10. Limitation of Liability
To the extent permitted by law, ACE Medical Supplies is not liable for loss or damage arising from your use of, or inability to use, this website or reliance on information provided through the website.
Nothing in these Terms of Use excludes, restricts, or modifies any rights or remedies that cannot lawfully be excluded, restricted, or modified, including applicable rights under the Australian Consumer Law.
11. Privacy
Your use of this website may involve the collection and handling of personal information. Please refer to our Privacy Policy for information about how we collect, use, store, and protect personal information.
12. Changes to These Terms
We may update or amend these Terms of Use from time to time. Any updated version will take effect when published on this website unless otherwise stated.
We encourage users to review these Terms periodically.
13. Governing Law
These Terms of Use are governed by the laws applicable in New South Wales, Australia.
By using this website, you submit to the jurisdiction of the courts of New South Wales and any courts entitled to hear appeals from those courts.
14. Contact Us
If you have any questions regarding these Terms of Use, please contact:
ACE Medical Supplies Pty Ltd
Australia